Author · 1955

Richard Y. Chang

Works

Meetings that work!
1993
Continuous process improvement
1994
Process Reengineering in Action
1995
Satisfying internal customers first!
1994
Creating high-impact training
1994
Mastering change management
1994
Success through teamwork
1994
Capitalizing on workplace diversity
1996
Building a dynamic team
1994
The passion plan
1999
Continuous Improvement Tools
1995
Continuous Process Improvement
1992
Continuous improvement tools
1993
Improving through benchmarking
1994
Step-by-step problem solving
1993
Succeeding as a self-managed team
1994
The passion plan at work
2001
Performance scorecards
2000
Passion Plan at Work
2002
Step-By-Step Problem Solving In Education (A Practical Guide To Ensure Problems Get (And Stay) Solved)
1999
Mejora Continua De Procesos
1996
Satisfacer Primero a Los Clientes Internos
1996
Resolucion De Problemas
1996
LA Construccion De UN Equipo Dinamico
1999
Herramientas Para La Mejora Cont. V. 1
1999
La Medicion del Desempeno de Un Equipo
1999
El Dominio del Management Para El Cambio
1999
The High Performance Team Set
2001
The High-Impact Training Series Set (Set includes 7 books in the Jossey-Bass/Richard Chang Assoc., Inc. Guidebooks Series)
2001
Continuous Improvement Tools (Quality Improvement Series)
1999
Step-By-Step Problem Solving
1999
The Workplace Diversity Set (5 Books in the Josseybass/Richard Chang Assoc., Inc. Guidebooks Series)
2001
Succeeding as a Self-Managed Team
1999
Performance Scorecards
2010
Ten tools for quality
1994
Measuring organizational improvement impact
1995
Improving Through Benchmarking
1999
Performance scorecards
2000
Satisfying Internal Customers First!
1994
Richard Chang Collect
1997
Richard Y. Chang · Bookplated